Reference

Terms That Govern Your 75db Account

These terms set out the rules between you and 75db when you open an account, deposit through bKash, Nagad, or Rocket, and use any part of the platform.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated when needed
75db Terms That Govern Your 75db Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. We aim to respond to account and policy questions within one business day.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms or account query directly with our support team during operating hours.

Email Support

Send your terms-related question or account concern to our support address. Include your registered account ID so we can locate your record quickly.

Help Centre

Our help centre carries written answers to common terms questions — account closure, wallet verification, and eligibility checks are all covered there.

HOW WE OPERATE

How 75db Handles Your Account Under These Terms

We apply these terms consistently across every account. Here is how the key areas work in practice — from how we secure your data to how you can request changes.

Account Security

Your account is protected by password authentication and OTP verification on login. We do not share your credentials with third parties outside of payment verification steps required by bKash, Nagad, or Rocket.

Data Retention

We retain account records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of the data we hold by contacting support.

Wallet Verification

When you link a bKash, Nagad, or Rocket number to your account, we verify that the wallet belongs to the registered account holder. Mismatched wallet details will delay withdrawals until resolved.

Requesting Changes

To update your registered details or request account closure, contact support through live chat or email with your account ID. Changes to payment wallet numbers require re-verification before they take effect.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility in Bangladesh.

Account eligibility depends on your local law and the regions we currently serve. You must meet the age and residency requirements that apply in your jurisdiction before opening an account.

We may suspend or permanently close an account that breaches these terms. Any balance held at the time of closure will be reviewed according to our payment verification process before a decision on withdrawal is made.

No. Deposits and withdrawals must use a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account breaches our terms and will trigger a verification hold on your account.

We post a notice on the platform when terms are updated, showing the effective date. Continuing to use your account after that date means you accept the revised terms.

Contact our support team via live chat or email with your account ID. We will provide a summary of the personal data we hold on your account within a reasonable timeframe.

No. The same terms apply across all sections of the platform — sports markets, live tables, slots, and crash games all fall under this single agreement tied to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.