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How 75db Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect when you use your 75db account, how we store it, and what rights you have over it.

Data collected at account levelbKash, Nagad, Rocket payment data handled securelyRight to access, correct or delete your dataSSL-encrypted account sessionsContact us any time to request changes
75db How 75db Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, or if you have any question about how we handle your information, our support team is here to help. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a live chat session directly from your 75db account dashboard — the fastest way to raise a data or privacy question with our team.
Email Support Send your data request or privacy concern to our support email address. Include your registered account details so we can locate your record quickly.
Help Centre Our help centre covers common privacy questions including how to download your account data, update your details, or request account closure.
DATA SECURITY

How We Protect and Manage Your Account Data

We apply security measures at every layer of your account to keep your data safe and your sessions private. Here is how that works in practice.

Encrypted Sessions Every account session on 75db runs over SSL encryption. Your login, payment actions via bKash or Nagad, and account settings are all transmitted over a secured connection.
Payment Data Handling When you transact through Rocket, Nagad, or bKash, we record only what is needed to process and verify the transaction. Full wallet credentials are never stored on our servers.
Data Retention Policy We keep your account data for as long as your account is open and for the legally required period after closure. Data no longer needed is deleted on a scheduled basis, not held indefinitely.
Your Access Rights You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your account. Submit your request via live chat or email and we will action it promptly.

Common Questions About Your Data on 75db

Here are the questions we hear most often about privacy, data handling, and your rights as an account holder.

We collect your name, contact information, and the payment method you register with — such as bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We do not sell your personal data. We may share it with payment processors like bKash or Nagad to complete your transactions, and with service providers who help us operate the platform securely.

Your data is held while your account is active and for the legally required period after closure. Data that is no longer needed is deleted on a rolling schedule in line with applicable law.

Contact our support team via live chat from your account dashboard or by email. Include your registered account details and we will prepare your data export as quickly as we can.

Yes. You can request deletion of your account and associated data at any time. We will remove what we are not legally required to retain and confirm once the deletion is complete.

Payment transactions through bKash, Nagad, and Rocket are processed over SSL-encrypted connections. We store only the transaction record, never your full wallet credentials or PIN.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.